Sam Parr and Olivia Moore say AI is flipping the agency model into services as software, where automation replaces large teams and makes service businesses feel like scalable software products.
The agency business model just got really interesting.
this thesis called "service as a software"
But AI flips the math.
RIP, software as a service (1999-2025)
Welcome to the world, services as software (2026 - ?)
This finding is one of many signals tracked across Indiehacking. The live feed updates every few hours with new expert voices, debates, and emerging ideas.
← Back to Indiehacking