Minh-Phuc Tran says he canceled Claude Max to avoid auto renew but was still charged and then denied a refund by Claude support. The incident raises billing trust issues for high price subscriptions.
So, I cancelled my Claude Max ($200) subscription last month to avoid auto-renew (to try out Codex).
Somehow, my subscription was still auto-renewed yesterday
the Claude AI support told me I'm not eligible for refund.
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