Account Takeover And CredentialsIncident

Password storage confusion, uppercasing before hashing not plaintext passwords

April 4, 2026Robert Graham

Robert Graham argues a reported password issue was not plaintext storage, but a case conversion step before hashing, and notes the message implies the opposite because they cannot recover users plaintext passwords.

Um, no, they are still stored as hashes.
They were just converting text to upper-case before hashing.
There's no reason to believe they stored plain-text passwords.
Robert Graham
passwordsstored hashesstored hashesplaintext passwords

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