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Codex team customer mindset contrasted with Google Antigravity banning paying users

April 1, 2026Gergely Orosz

Gergely Orosz argues Google Antigravity silently banned paying customers and refused refunds, while OpenAI's Codex team took the opposite approach, highlighting cultural differences in dev tools.

How the Codex team at OpenAI vs Antigravity team at Google have a completely different mindset about paying customers: a good example.
A few weeks ago, when Antigravity saw the same issue: they simply silently banned paying customers (!!)
Codex team is doing the opposite.
They banned a bunch of them, silently, no comms on why, then refused to refund the $250/month plan.
Codex really stepping up!
Gergely Orosz
dev toolscustomer supportopenaigooglecodex

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